Have a question about meal plans? We can help.
Q: Does a Meal Plan save me and/or my student money?
A: Our meal plans are tax-free and save you an average of $2 to $5 per meal swipe at our residential dining location.
Q: What does the Meal Plan include?
A: There are many benefits included with a meal plan. All meal plans consist of meal swipes and dining dollars that are loaded on to the USF ID card. Meal swipes can be used at our "All You Care to Eat" dining halls: The Hub, Juniper Dining, and The Nest. Dining Dollars may be used at any USF Dining location on the Tampa, St. Petersburg, and coming soon Sarasota-Manatee campus. Meal Plan Holders can order ahead by linking their USF ID card to the GrubHub and Panera App. In addition, meal plan holders have free access to one-on-one sessions with our in-house Registered Dietitian, Karina Falcone. To learn more about USF Dining's Health and Wellness resources, click here.
Q: How do I pay for a meal plan?
A: All undergraduate meal plans are paid through on the Student Self Service Portal online similar to your tuition and housing payments. You can use financial aid or scholarships to pay for the meal plan but are responsible for any amount that is not covered by financial aid.
Q: Can I take meals to-go?
A: Yes! Meal plan holders have the option to dine in or take their meals to-go. Meal plan holders can opt in our OZZI Reusable To-Go container program at the register of our dining halls. After an initial deposit of $5 Dining Dollars, you will be provided a green O2GO box. Students can return the used box to the OZZI machine at the front of each dining hall and the machine will dispense a gold token. You can chose to present your token to the cashier if you would like your next meal to-go for a new box. If you would like to dine-in, you can hold on to the gold token for the next you would like a meal to-go. O2GO boxes will count as a meal swipe after the initial deposit has been made.
Q: How do I upgrade my meal plan?
A: You can upgrade your meal plan at any time at usfdining.com or by visiting the meal plan office on the Tampa Campus in the Marshall Student Center room 1502.
Q: What if I have a food allergy or dietary preference?
A: USF Dining proudly accommodates different dietary needs. The Hub and The Nest feature a True balance Station, which offers menus free of the top 9 allergies in the US. Juniper Dining houses Pita & Co., a dedicated Halal certified station. All three of dining halls offer plant-forward menus.
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For specific dietary questions, please fill out our Special Dietary Request / Food Allergy Form or reach out to our Registered Dietitian by emailing falcone-karina@aramark.com or calling 813-546-9298.
Q: How can I share feedback or ideas about future services or issues I/my student may be having?
A: USF Dining values feedback from our guests. Our goal is to make sure students feel heard and that we can create the best on-campus dining service for each individual. To ensure that all feedback is received and responded to the fastest way possible, below are several ways to get in contact with our dining leadership team.
Give us your Feedback
1. ONSITE: Please notify a manager or supervisor at the location immediately if assistance is needed or a concern arises. The local manager is trained and accessible to hear from you directly.
2. BE HEARD: Our ‘Be Heard’ program is a quick and convenient survey that immediately alerts senior management of any service experience. Link to survey here: www.yourdiningvoice.com.
3. EMAIL OR CALL OUR OFFICE: Our Dining Services Office is open Monday-Friday from 9am-5pm. You may send an email at dining@usf.edu or call 813-974-4499 and one of our team members will respond within 24 hours.
Interesting Facts about USF Dining
1. USF Dining meal plans are portable and can be used at all three USF campuses.
2. We proudly serve around 20,000 meals every fall/spring weekday, which amounts to over 4 million meals a year.
3. USF Dining currently accepts gift cards from Panera and Starbucks on campus.
4. USF Dining offers over 600 Campus Employment Opportunities for USF Students every year.
5. USF Dining is proud to feature our True Balance Station, which offers menus free of the top 9 allergens in the US.
6. We offer a vegan station at every dining hall and have a dedicated Halal certified station at Juniper Dining Hall.
7. All of our Dining hall menu offerings and nutrition information can be found on our website at www.USFDining.com.
8. We have donated over 10,000 pounds of food to the on-campus Feed-A-Bull Food Pantry since 2017.
9. We partner with over 20 local restaurants in the Tampa Bay Area for our Local Restaurant Row concept.
10. Fun Fact: There are more upperclassmen on a USF Dining meal plan than incoming freshmen!
