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USF Dining

2020-2021 USF DINING CONTRACT

TERMS, CONDITIONS, AND RESPONSIBILITIES

 

All funds and plans purchased for use in USF Dining Services are for the personal use of the owner of the account or plan only and are non-transferable. The USF Dining Services funds and plans cannot be used as a gift card or gift certificate. Except as otherwise expressly stated in these terms, all USF Dining Services funds and plans are non-refundable and will expire at the earlier of the last day of enrollment or employment, as applicable, or the last day of the current semester.

Meal Plan Provisions:

Your USF ID, which serves as your meal card, is required for all transactions – no exceptions. All meal plans starting in the Fall for First Year Residents are a two semester commitment (FALL 2020 & SPRING 2021); Dining Dollar Only plans are not a meal plan. 

 

If your USF ID Card is lost or stolen, you must immediately report it to USF Dining Services 813-974-4499 to place ID on hold or you may place it on hold at usf.edu/Bullbucks. USF Dining is not responsible for any meals missed due to lost or stolen USF ID Cards. You may be eligible for a temporary card issued by the Meal Plan Office located in the MSC room 1502. The card would be valid only at dining halls for 5 days from when it was issued. You must return the temporary card or you will be charged $10.00. 

 

*ST. PETERSBURG CAMPUS ONLY*

Once you have reported your card lost or stolen, please visit The Reef in the University Student Center to receive a temporary card from the manager on duty.

 

Resident Meal Plans

 

FIRST YEAR *TAMPA CAMPUS ONLY*

As part of your first year experience at USF, students who are residing on campus, are to select a meal plan prior to moving into their residence hall or on-campus apartment, and may select an Open Access, Any 15 and Bull Block 175 (Summer residency is not included as a previous term of residence and does not exempt a student from the meal plan requirement for new residents).  Exceptions are for transfer students with 12 or more college attended credit hours (dual enrollment does not apply). First year students who move on campus after the start of the semester have one week to select an Open Access, Any15 or Bull Block 175 meal plan.

 

*ST. PETERSBURG CAMPUS ONLY*

As part of your residential experience at USF, students who are residing on campus, are to select a meal plan prior to moving into their residence hall or on-campus apartment, and may select an Open Access, Any 15, or Bull Block 175 meal plan. ( For First Year Students, summer residency is not included as a previous term of residence and does not exempt a student from the meal plan requirement for new residents). Any student who moves on campus after the start of the semester has one week to select an Open Access, Any 15 or Bull Block 175 meal plan.

 

Grace Periods:

You may upgrade your meal plan at any time. A grace period is provided each semester during which you may change the prorated value of your Residential Meal Plan to another eligible Residential Meal Plan. Fall 2020 grace period: 08/24/20- 08/28/20 by 4pm & Spring 2021 grace period 01/11/21-01/15/21 by 4pm. Meal Plan changes must be completed through an online request form during the first week of classes. Students will fill out the online form, select their change and appointment times to schedule a phone appointment with a meal plan team member to be considered for a meal plan adjustment. Completion of this form does not confirm your meal plan change or cancellation. You must speak over the phone with a USF Dining team member to confirm your change/cancellation. The meal plan change request form can be found on www.usfdining.com. Your request has to be submitted before the end of the grace period to be elligable for review.

 

 

Cancellation Policy:

It is the meal plan holder’s responsibility to notify USF Dining of the request to cancel a meal plan by the end of the grace period, unless withdrawing from the University.  All cancellations must go to the USF Dining Leadership Team for review and decision. If a student does not receive Housing or cancels a Housing assignment, this does not automatically cancel a meal plan contract.  Non-payment does not cancel your meal plan. Exceptions: Students not returning for Spring semester need to send verification of registration withdrawal or transfer to the Meal Plan Team by the end of the Fall semester. Send all attachments to dining@usf.edu.   

 

 

 

Dining Dollars:

Any unused Dining Dollars from the Fall semesters will rollover to the Spring semester with the purchase of a Spring Meal Plan (excludes Dining Dollar Only Plans). If the account holder does not wish to participate in the Spring Meal Plan (off-campus students only) any unused Dining Dollars will be forfeited at the end of the Fall semester:  Last day of Fall meal plan Friday December 11, 2020. Unused Spring Dining Dollars will be forfeited at the end of the semester. May 7th, 2021***. It is the student’s responsibility to monitor their Dining Dollar balance. This can be done by downloading the MyUSF app and selecting the Bulls Bucks button (this will show the Dining Dollars balance). Addtionally, students can log onto their Canvas account and the Dining Balance will show on their dashboard.  ***Dining Dollar only plans are valid only for the semester purchased.

 

Refund Policy:

All purchases are considered to be final. Exceptions will be made for IT processing errors. All refunds for IT processing errors will be refunded to the credit card used for the purchase.

 

All meal plans will be automatically reactivated for you to enjoy beginning January 8, 2021. Should you wish to make any changes to your plan, we encourage you to contact USF Dining at dining@usf.edu  during the appropriate grace period (see section: Grace Period). 

 

Important Dates:

 

The Fall Meal Plan begins on Thursday, August 20th 2020 with opening and ends Friday, December 11th,, 2020***. Spring Meal Plans begin on Friday January 8th, 2021 and ends Friday, May 7th, 2021***. 

 

Dining halls may be closed for the Thanksgiving Holiday, Winter Holiday*, Spring Break, and other University Holidays. Dining Hours are subject to change due to school holidays, exam schedules, reading days, and inclement weather conditions.

 

*View USF Dining’s Hours of Operations, Menus, and limited time Meal Plan Offerings at www.usfdining.com.

 

Payment Provisions:

All charges for a meal plan selection will be posted to the student account (OASIS) with payment due in accordance with University payment deadlines or as otherwise specified:

 

FALL 2020

Item

Deadline

MEAL PLAN PAYMENT DUE DATE

August 28, 2020 (5:00 PM)

MEAL PLAN PAYMENT DUE DATE

For students with billed Florida Prepaid Tuition Plans or with Financial Aid Deferments

October 09, 2020 (5:00 PM)***

 

SPRING 2021

Item

Deadline

MEAL PLAN PAYMENT DUE DATE

January 15, 2021 (5:00 PM)

MEAL PLAN PAYMENT DUE DATE

For students with billed Florida Prepaid Tuition Plans or with Financial Aid Deferments

February 26, 2021 (5:00 PM)***

 

Tax on dining dollars is deducted from the account as spent. As a resource, more information regarding student account (OASIS) payments can be found by visiting www.usf.edu/cashiers for Tampa Campus and www.usfsp.edu/administrative-and-financial-services/cashier/ for St. Petersburg Campus.

 

Meal Plan Usage:

All funds and plans purchased for use in USF Dining are for the personal use of the owner of the account or plan only and are non-transferable. The USF Dining funds and plans cannot be used as a gift card or gift certificate.

 

Open Access

The Open Access meal plan includes up to 8 guest meals to be used per semester. The meal plan holder must specify at the point of sale they would like to use one of their guest meals at the time of transaction. Any unused guest meals will be forfeited at the end of the semester.

 

ANY 15: Meals on the Any 15 run from Wednesday morning to the following Wednesday. Unused meals will not carry over to the following week and the plan will reset to 15 meals Wednesday morning.

 

BULLBLOCK PLANS: Any unused meals will be forfeited at the end of the semester for Fall and again for Spring.

 

 

ST. PETERSBURG CAMPUS ONLY

 

For fall 2020, the meal swipe portion of the meal plan will be redeemed at The Reef. Upon the opening of the new dining center in Osprey Hall during 2021, meal swipes will be redeemed exclusively at the new dining center. Dining Dollars can be redeemed at all USF Dining locations.

 

RESIDENTIAL CARRY-OUT POLICY:

As a courtesy, USF Dining offers the option to take your meal to-go from any 3 Dining Halls on campus, using our eco-friendly green to-go box. At the Hub, Juniper Dining, Champions Choice and the new Osprey Hall Dining Center, located at USF St. Petersburg,  please specify if you will be dining in or would like to take your meal to-go. Keep in mind, for each meal taken to-go; you will be charged one meal swipe or the dining dollar amount for that meal period. There will be a one-time $5 deposit fee for your initial to-go box. After using your to-go box, please return to any dining hall to exchange for a clean box, the next time you’d like your meal to-go.

*A maximum of TWO to-go boxes are allowed out at one time.

CARRY-OUT USAGE:

1. Bring your clean to-go box into any three dining halls. (Juniper Dining, Champion’s Choice, and The Hub)

2. Swipe in to pay for your meal, indicate that you would like your meal to-go at the cash register. You are NOT allowed to dine in using a to-go box.

3. Fill up your to-go box with a variety of delicious food. THE BOX MUST BE ABLE TO CLASP SHUT PRIOR TO LEAVING DINING FACILITY.

4. Bring your to-go box into any three of the dining halls to exchange for a clean one.

During the last week of the semester, one to-go box may be returned to any dining hall to receive a refund for the $5 deposit. The $5 reimbursement will be refunded in Dining Dollars on your student account.*USF Dining is NOT responsible for any food taken outside of the Dining Facility. *ONLY TWO pieces of whole fruit are permitted to be carried outside the Dining Facility per visit.