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USF Dining

 

2021- 2022 USF DINING TERMS, CONDITIONS, AND RESPONSIBILITIES

 

Submission of the USF Dining Contract by the meal plan holder and acceptance by USF Dining Services will create a legally binding agreement and signify the acceptance of these terms and conditions. This agreement is effective once submitted electronically online or received in person. This agreement creates legal rights and obligations between the meal plan holder and USF Dining Services.

All funds and plans purchased for use with USF Dining Services are for the personal use of the owner of the account or plan only and are non-transferable. Meals may not be bought or sold, and the meal plan holder must accompany guest when using guest meals. [BBS1]The USF Dining Services funds and plans cannot be used as a gift card or gift certificate. Except as otherwise expressly stated in these terms, all USF Dining Services funds and plans are non-refundable and will expire on at the earlier of the last day of enrollment or employment, as applicable, or the last day of the current semester.

USF Dining Services will communicate with the meal plan holder by their USF e-mail account. To receive e-mail messages from USF Dining Services, the meal plan holder must add dining@usf.edu to their personal e-mail contact list. The meal plan holder has sole responsibility for checking the USF Dining Services website and their e-mail for communications related to this agreement, and for updating any contact information in a timely fashion.

Communications to USF Dining Services regarding this agreement should be in writing or reproducible electronic format. USF Dining Services is not responsible for communications sent by the meal plan holder, but not received by USF Dining Services. The meal plan holder has sole responsibility for ensuring receipt of written communications by USF Dining Services and should employ return receipt delivery and/or delivery confirmation as appropriate. USF Dining Services may be contacted at:

USF Dining – Meal Plan Office, MSC 1502
Marshall Student Center (1st floor)
USF Cedar Circle
Tampa, FL 33620
Tel.: (813) 974-4499 / Fax: (813) 974-3434

The preferred method of contact is through the USF Dining Services Email: dining@usf.edu

 

Meal Plan Provisions:

Your USF ID, which serves as your meal card, is required for all transactions – no exceptions. All meal plans starting in the Fall for First Year Residents are a two-semester commitment (FALL 2021 & SPRING 2022).

All meal plans for Non-First Year Residents and commuters are a one semester commitment. Note: FALL meal plans will automatically renew for the SPRING semester to avoid interruption. [BBS2]

Note: Dining Dollar Only plans are not a meal plan. 

Tampa Campus: If your USF ID Card is lost or stolen, you must immediately report it to USF Dining Services 813-974-4499 to place ID on hold or you may place it on hold at usf.edu/bullbucks. USF Dining is not responsible for any meals missed due to lost or stolen USF ID Cards. You may be eligible for a temporary card issued by the Meal Plan Office located in the MSC room 1502 for Tampa Students. The card would be valid only at dining halls for 5 days from when it was issued. You must return the temporary card to the meal plan office or you will be charged $10.00 on your student account.

St. Petersburg Campus: If your USF ID Card is lost or stolen, you must immediately report it to USF Dining Services at 727-873-4394 to place your ID on hold or you may place it on hold at www.usf.edu/bullbucks. Once you have reported your card lost or stolen, please visit The Reef in the University Student Center to receive a temporary card from the manager on duty. The card would be valid only at dining halls for 5 days from when it was issued. You must return the temporary card to the Reef, or you will be charged $10.00 on your student account.

 

USF Dining Services, with guidance from university leadership, is the only party who may make final decisions on meal plan policies, changes, and accommodations on an individual basis. Any statement or agreement, either written or oral, made by any delegate or third parties other than USF Dining Services are not a representation of USF Dining Services and will not be honored or deemed valid. [BBS3]


Resident Meal Plans

FIRST YEAR *TAMPA CAMPUS ONLY*

As part of your first year experience at USF, students who are residing on campus, are to select a meal plan prior to moving into their residence hall or on-campus apartment, and may select an Open Access, Any 15 or Bull Block 175 (Summer residency is not included as a previous term of residence and does not exempt a student from the meal plan requirement for new residents).  Exceptions are for transfer students with 12 or more college attended credit hours (dual enrollment does not apply). First year students who move on campus after the start of the semester have one week to select an Open Access, Any15 or Bull Block 175 meal plan. Students will be placed on the Open Access as a default if a plan is not selected during their first week.  

*ST. PETERSBURG CAMPUS ONLY*

As part of your residential experience at USF, students who are residing on campus, are to select a meal plan prior to moving into their residence hall or on-campus apartment, and may select an Open Access, Any 15, or Bull Block 175 meal plan[BBS4]. Any student who moves on campus after the start of the semester has one week to select an Open Access, Any 15 or Bull Block 175 meal plan. Students will be placed on the Open Access as a default if a plan is not selected during their first week.

Meal Plan Change Periods:

You may upgrade your meal plan at any time by visiting www.usfdining.com.  A meal plan change period is provided each semester during which you may change the prorated value of your Meal Plan to another eligible Meal Plan.

  • Fall 2021 change period: 08/23/21 - 08/27/21 by 4pm
  • Spring 2022 change period: 01/10/22 - 01/14/22 by 4pm.

Meal Plan contract change requests must be made in person at the USF Dining Meal Plan Office located on the first floor of The Marshall Student Center (MSC 1502) during the change period date and time range. 

 

Meal Plan Renewal Policy - Fall to Spring:

All fall meal plan selections will automatically renew as the meal plan selection for the spring semester. Failure to review the spring student tuition bill does not constitute grounds for refund or cancellation.

You may change your meal plan selection for the spring semester by filling out the meal plan change form by the end of the meal plan change period and is subject to approval.


Cancellation Charge: Approval of meal plan cancellation will be in accordance with, and subject to, the terms and conditions of the Agreement. USF Dining may, within its sole discretion, deny any cancellation requests.

It is the meal plan holder’s responsibility to notify USF Dining of the request to cancel a meal plan by the end of the meal plan change period, unless withdrawing from the University.  All cancellations must go to the USF Dining Committee for review and decision. If a student does not receive a housing assignment or cancels a housing assignment, this does not automatically cancel the meal plan contract.  Non-payment and/or non-usage does not cancel your meal plan. Exceptions: Students not returning for Spring semester need to send verification of registration withdrawal or transfer to the Meal Plan Team by the end of the Fall semester. Send all attachments to dining@usf.edu  

 

Note: for Meal Kit Meal Plans, the $120 credit for the meal kit is non-refundable.

 

Dining Dollars:

Any unused Dining Dollars from the Fall semesters will rollover to the Spring semester with the purchase of a Spring Meal Plan (excludes Dining Dollar Only Plans). If the account holder does not wish to participate in the Spring Meal Plan, any unused Dining Dollars will be forfeited at the end of the Fall semester:  Last day of Fall meal plan Friday December 10, 2021. Unused Spring Dining Dollars will be forfeited at the end of the semester. May 6th, 2022***. It is the student’s responsibility to monitor their Dining Dollar balance. This can be done by downloading the MyUSF app and selecting the Bulls Bucks button (this will show the Dining Dollars balance). Additionally, students can log onto their Canvas account and the Dining Balance will show on their dashboard.  ***Dining Dollar only plans are valid only for the semester purchased.

 

Refund Policy:

All purchases are considered to be final. Exceptions will be made for IT processing errors. All refunds for IT processing errors will be refunded to the credit card used for the purchase.

 

Reminder: All spring meal plans will be automatically reactivated for you to enjoy beginning January 7, 2022. Should you wish to make any changes to your plan, we encourage you to contact USF Dining at dining@usf.edu  during the appropriate change period (see section: Meal Plan Change Periods). 

 

Important Dates:

  • Fall Meal Plans begin on Thursday, August 19th, 2021 and end Friday, December 10th, 2021.
  • Spring Meal Plans begin on Friday January 7th, 2022 and end Friday, May 6th, 2022. 

 

Note: Dining halls may be closed for the Thanksgiving Holiday, Winter Holiday*, Spring Break, and other University Holidays. Dining Hours are subject to change due to school holidays, exam schedules, reading days, and inclement weather conditions.

 

*View USF Dining’s Hours of Operations, Menus, and limited time Meal Plan Offerings at www.usfdining.com.

 

Payment Provisions:

All charges for a meal plan selection will be posted to the student account (OASIS) with payment due in accordance with University payment deadlines or as otherwise specified. Nonpayment of the meal plan charges may result in a Student registration hold or restriction on graduation and ability to obtain a transcript.[BBS5]

 

FALL 2021

Item

Deadline

MEAL PLAN PAYMENT DUE DATE

August 27th, 2021

(5:00 PM)

MEAL PLAN PAYMENT DUE DATE

For students with billed Florida Prepaid Tuition Plans or with Financial Aid Deferments

October 8th, 2021

(5:00 PM)

 

SPRING 2022

Item

Deadline

MEAL PLAN PAYMENT DUE DATE

January 14th, 2022 (5:00 PM)

MEAL PLAN PAYMENT DUE DATE

For students with billed Florida Prepaid Tuition Plans or with Financial Aid Deferments

February 25th, 2022 (5:00 PM)

 

Tax on dining dollars is deducted from the account as spent. As a resource, more information regarding student account (OASIS) payments can be found by visiting www.usf.edu/cashiers for Tampa Campus and www.usfsp.edu/administrative-and-financial-services/cashier/ for St. Petersburg Campus.

 

Meal Plan Usage:

All funds and plans purchased for use in USF Dining Services are for the personal use of the owner of the account or plan only and are non-transferable. Meals may not be bought or sold, and meal plan holder must accompany guest when using guest meals. The USF Dining Services funds and plans cannot be used as a gift card or gift certificate.

Only the customer named on the meal plan and whose name appears on the USF ID Card is entitled to services extended under the meal plan option; meal plan holders may not transfer their meal plan or services to other customers, with the exception of the Open Access Guest vouchers.

Dining Dollars may be used for guests if the dining member (whose name appears on the USF ID Card) is present. If there is a violation of this policy, the USF ID Card will be confiscated, and the student will be subject to the Student Conduct Code. Unauthorized use may result in disciplinary action by the university.

Using one meal swipe, members can eat their meal in the dining location, OR take it to go. However, doing both is not permitted unless a second meal swipe is used.

Any remaining meals at the end of the semester are forfeited and do not roll over to the next semester.

 

Open Access

The Open Access meal plan includes up to 8 guest vouchers[BBS6] to be used per semester in the residential dining facilities. The meal plan holder must be present with the guest and specify at the point of sale they would like to use one of their guest vouchers at the time of transaction. Guest vouchers are redeemable for dine-in only. Any unused guest vouchers will be forfeited at the end of the semester.

 

ANY 15: Meals on the Any 15 run from Thursday morning to Wednesday night. [BBS7]Unused meals will not carry over to the following week and the plan will reset to 15 meals Thursday morning.

 

BULLBLOCK PLANS: Any unused meals will be forfeited at the end of the semester for Fall and again for Spring.

Meal Kit Bull Block 32: By purchasing the BullBlock 32 + Meal Kit [BBS8]Meal Plan, you automatically receive a One Hundred and Twenty Dollar ($120.00) credit for Home Chef with which you can purchase meal kits from the third-party meal kit delivery service. After you have purchased your meal plan, you will be contacted by DiningServices@Aramark.com via e-mail with instructions regarding how to create an account with the meal kit delivery service and redeem your $120 credit, and the meal kit delivery service will ship your meal kit to the address you designate. You may redeem your $120 credit at any time, the credit does not expire. The $120 credit for the meal kit is non-refundable.

  

*NEW 2021*OZZI Reusable Container Solution for Sustainable Dining 

USF Dining is excited to announce a new innovative reusable container program, OZZI, that will aid in reducing the University’s landfill waste. The program will be piloted for summer B beginning on June 25th at The Hub (USF Tampa) and The Nest (USF St. Pete). The full program will launch for fall in August.

Guests will simply rent their initial container for $5 using cash, credit/debit, Dining Dollars or Bull Bucks.  There will be the choice of a three-compartment container and/or bowl. If the guest would like both, there will be an initial $10 rental charge. After receiving the clean O2GO® box/bowl they will fill up their containers at the station(s) of their choice. After carrying out a meal from the dining hall, guests will return the container in exchange for a clean O2GO® box/bowl. USF Dining will maintain these containers and replenish them at each location. The rental term for containers is one semester. Meal Plan holders will have the opportunity to return their initial box/bowl to receive their initial rental charge back in Dining Dollars.

How It Works

  1. Opt into the OZZI program for $5 receive a new O2GO® reusable container.
  2. Meal Plan holders must specify if they would like to dine-in or take their meal to-go using the OZZI program at the register. If you would like to do both, the meal plan holder will be charged two meal swipes.
  3. Enjoy food from any station in your O2GO® box.
  4. Return rinsed to-go box to the dining hall cashier when paying for your meal to receive a clean O2GO® box.

Benefits of the OZZI Program

    • It is estimated that O2GO® reusable containers have eliminated 25,000,000 single-use disposables from landfills and oceans
    • The cost of one O2GO® reusable container can save $88.40 in disposables
    • 19x fewer greenhouse gas emissions
    • 25x less water used
    • Less waste hauling
    • Reduces dependence on fossil fuels and decreases emissions by limiting deliveries of disposable containers
    • Saves trees

Why USF Dining chose O2GO®

    • Certified safe: NSF Certified, UL Validated, FDA Approved
    • Tested by Ecolab for 1,000 commercial washes
    • Cleaned and sanitized in a commercial dishwasher like our regular dinnerware
    • Recyclable with an end-of-life return program
    • Made with 20-30% recycle material
    • BPA Free
    • Leak resistant, stackable, easy to transport
    • Freezer and microwave safe – Not Made for Cooking or Ovens

 

 

Grab & Go 2.0 FAQ

  1. How does the program work?

    At the beginning of summer B, each student will have the option to participate in the O2GO® Reusable to-go program.  Meal Plan holders can opt in by requesting their initial container from the cashier at the dining hall. There will be a one-time initial $5 container charge. After using the container, students should rinse, then return it to the dining hall, where they will receive a new container for a to-go meal.

     

  2. How big is the container?

    Students will be able to select either an 8-by-8-inch clamshell-style container or a 12-ounce soup container.

     

  3. Can I reuse the same container instead of returning it?

    For health and safety reasons, only properly cleaned and sanitized containers handled by dining staff can be used in the dining rooms.

     

  4. Do I have to rinse my container before depositing it in the machine?

    Dining staff recommend rinsing the container. If students are unable, the containers can still be returned without being rinsed.

     

  5. What if I lose my box?

    If a meal plan holder loses their container(s), they can purchase a new one from the dining hall cashier for $5.

     

  6. What if I have the need for multiple containers?

    Students may purchase as many containers as they would like from the dining hall for $5 each.

     

  7. Can I take a soup container and a clamshell container?

    If a meal plan holder needs both types of containers, they may purchase both for an additional $5 at the dining hall.