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TERMS AND CONDITIONS 

 

All funds and plans purchased for use in USF Dining Services are for the personal use of the owner of the account or plan only and are non-transferable. The USF Dining Services funds and plans cannot be used as a gift card or gift certificate. Except as otherwise expressly stated in these terms, all USF Dining Services funds and plans are non-refundable and will expire at the earlier of the last day of enrollment or employment, as applicable, or the last day of the current semester.

 

TERMS & CONDITIONS: FALL 2017 - SPRING 2018

 

MEAL PLAN PROVISIONS:
Your USF ID, which serves as your meal card, is required for all transactions – no exceptions. All meal plans starting in the Fall for First Year students are a two semester commitment (Fall 2017 and Spring 2018), Dining Dollar Only plans are not a meal plan. Meal plans for First Year students admitted for Spring 2018 are only a one semester commitment.

If your USF ID card is lost or stolen, you must immediately report it to USF Dining Services (813-974-4499) to place ID on hold or you may place on hold at usf.edu/Bullbucks.  USF Dining is not responsible for any meals missed due to lost or stolen USF ID cards. You may be eligible for a temporary card issued by the meal plan office located in the MSC room 1502. The card would be valid only at dining halls for 5 days from when it was issued. You must return the temporary card or you will be charged $10.00. 

FIRST YEAR MEAL PLAN: 
As part of your first year experience at USF, students who are residing on campus, are to select a meal plan prior to moving into their residence hall or on-campus apartment, and may select an Open Access, Any15, or BullBlock 165 meal plan.  (Summer residency is not included as a previous term of residence and does not exempt a student from the meal plan requirement for new residents). Exceptions are transfer students with 12 or more college attended credit hours (dual enrollment does not apply.) First year students who move on campus after the start of the semester have one week to select an Open Access, Any 15, or BullBlock 165 meal plan. Default- resident will be assigned Open Access. 
REMINDER: All first year residents’ plans are a TWO SEMESTER COMMITMENT for Fall admits. 

GRACE PERIODS: 
You may upgrade your account at any time. A grace period is provided each semester during which you may change the prorated value of your Residential Meal Plan to another Residential Meal Plan. Fall admits may change within the Open Access, Any 15, or BullBlock 165. (Fall grace period: 8/21/17 - 8/25/17 at 4pm. Spring grace period: 1/8/18 – 1/12/18 at 4pm). Meal Plan changes must be completed in person at the USF Dining Services Meal Plan Office located in MSC 1502. 

CANCELLATION POLICY: 
It is the meal plan holder’s responsibility to notify USF Dining of the request to cancel a meal plan by the end of the grace period unless withdrawing from the University. All cancellations must go to the USF Dining Committee for review and decision. If a student does not receive housing or cancels a housing assignment, this does not automatically cancel a meal plan contract. Exceptions: Students not returning for Spring semester need to bring verification of registration withdrawal or transfer to the Meal Plan Office by the end of the Fall semester. Non-payment does not cancel your meal plan.  

DINING DOLLARS
Any unused Dining Dollars from the Fall semester will roll over to the Spring semester with the purchase of a Spring Meal Plan (excludes Dining Dollar Only plans). If the account holder does not wish to participate in a Spring Meal Plan (returning & off-campus students only) any unused Dining Dollars will be forfeited at the end of the Fall semester: December 16, 2017. Unused Spring Dining Dollars will be forfeited at the end of the semester: May 5th, 2018. It is the customer’s responsibility to monitor their Dining Dollar balance. This can be done by downloading the MYUSF App and selecting the Bull Bucks button (this will show Dining Dollars balance). ***Dining Dollar only plans are valid only for the semester purchased. 

REFUND POLICY
All website purchases are considered to be final. Exceptions will be made for processing errors. All refunds for processing errors will be refunded to the credit card used for the purchase. 

IMPORTANT DATES:

For your convenience all Spring meal plans will be automatically activated for you to enjoy beginning January 6th, 2018. Should you wish to make any changes to your plan, you must come to our office during the appropriate grace period (see section: Grace Period). 

The Fall meal plans begin on Thursday, August 17, 2017 with opening and ends Saturday December 9th, 2017 (please note updated end date, prior date was December 16th, 2007 ). Spring meal plans begin on Saturday, January 6th, 2018 and end May 5th, 2018. Dining halls may be closed for the Thanksgiving holiday, winter holiday. Spring break, and other University holidays. Dining hours are subject to change due to school holiday and exam schedules. You can view the hours of operations and menus at USFDining.com. 

PAYMENT PROVISIONS:

All charges for a meal plan selection will be posted to the student account (OASIS) with payment due in accordance with University payment deadlines or as otherwise specified:

Fall 2017 Meal Plans: September 5, 2017
Spring 2018 Meal Plans: January 23, 2018


Tax on dining dollars is deducted from the account as spent. As a resource, more information regarding student account (OASIS) payments can be found by visiting www.usf.edu/Business-finance/controller/

MEAL PLAN USAGE: 
All funds and plans purchased for use in USF Dining are for the personal use of the owner of the account or plan only and are non-transferable. The USF Dining funds and plans cannot be used as a gift card or gift certificate.

Open Access and Any 15 Meal Plans are non-transferable. Only the participant may use the allotted meals at the residential dining halls. The Dining Dollar portion of these two plans may be used to treat guests if desired. 

Any 15: Meals on the Any 15 run from Wednesday morning to Tuesday night. Unused meals will not carry over to the following week and plan will reset to 15 meals Wednesday morning.  

BULLBLOCK PLANS: The meal portion of the Meal Plan may be used to treat a maximum of three guests to a meal if desired. Any unused meals will be forfeited at the end of the semester for Fall and again for Spring.  

CARRY-OUT POLICY: 
Carry out is available with the $5 purchase of our Eco-friendly to-go box. You can make your $5 purchase at any Residential Dining Hall (The Hub, Champion’s Choice, Juniper Dining) as well as the Meal Plan Office located in the MSC 1502. Purchases can be made using Dining Dollars. Cash or Credit (excluding Discover). 

 

CARRY-OUT USAGE 
1. Bring your clean to-go box into any three residential dining hall.
2. Swipe in or pay for your meal, indicate that you would like your meal to go at the cash register. 
3. Fill up your to-go box with a variety of delicious food. 

 The box MUST BE ABLE TO CLASP SHUT PRIOR TO LEAVING THE DINING FACILITY. 

 

*USF Dining is NOT responsible for any food taken outside of the Dining Facility.
*ONLY TWO pieces of whole fruit are permitted to be carried outside of the Dining Facility per visit. 
*Items that are NOT to-go box approved: 
-Gluten Free Pre-Packaged items 
-Champion’s Choice Freshly Ground Peanut Butter